Last Updated: 5/12/2026

Welcome to Grio. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or purchasing our products.

Use of Our Website

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any minor dependents to use this site. You agree not to use our products or services for any unlawful purpose or to violate any applicable laws.

Products & Availability

We make every effort to display our products accurately. However, we do not guarantee that product descriptions, images, pricing, or other content are error-free. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to modify prices at any time. Payment is due at the time of purchase, and orders will not be processed until payment is received.

Orders & Acceptance

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, inaccuracies in pricing or product information, or inventory limitations. If your order is canceled after payment has been processed, you will be refunded in full.

Shipping & Delivery

We ship within the United States and internationally. Delivery times are estimates and not guaranteed. Grio is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery to the carrier.

Returns & Exchanges

We accept returns within 30 days of delivery, provided the item is unworn and in its original condition. Additional details are available on our Returns & Exchanges page, which is incorporated into these Terms.

Warranty

We offer a one-year warranty from the date of delivery covering defects or issues resulting from the workmanship of the jewelry.

This warranty does not cover:

  • Lost items

  • Normal wear and tear, including scratches, tarnishing, or fading

  • Damage caused by improper care (exposure to chemicals, water, or excessive force)

  • Modifications or repairs performed by third parties

Intellectual Property

All content on this site — including designs, images, logos, text, and graphics — is the property of Grio and may not be used, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, Grio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this page.